Email from a large Class A property management client:
I wanted to talk to you about our security officer doing a great job. We had an incident the other night involving a truck driver with his rig in the parking lot trying to turn around knocking over a light pole and damaging shrubbery. Our Sunstates Security officer was touring and heard the crash of the light pole and went to investigate. He caught the trucker as he was trying to leave and contacted the police. The trucker had given his dispatch the security officer’s name and reported that while he didn’t realize he had caused any damage on the property the security officer had told him he hit a light pole.
The security officer’s quick response and contacting the police saved us about $2,000 in damages to the property. The police were able to file a report confirming the damages so we will be properly reimbursed.