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Archive for the ‘security officer’ tag

TESTIMONIAL FROM A LARGE CLASS A PROPERTY MANAGEMENT CLIENT

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Email from a large Class A property management client:
I wanted to talk to you about our security officer doing a great job. We had an incident the other night involving a truck driver with his rig in the parking lot trying to turn around knocking over a light pole and damaging shrubbery. Our Sunstates Security officer was touring and heard the crash of the light pole and went to investigate. He caught the trucker as he was trying to leave and contacted the police. The trucker had given his dispatch the security officer’s name and reported that while he didn’t realize he had caused any damage on the property the security officer had told him he hit a light pole.

The security officer’s quick response and contacting the police saved us about $2,000 in damages to the property. The police were able to file a report confirming the damages so we will be properly reimbursed.

Written by Sunstates Security

August 23rd, 2011 at 5:07 pm

TORNADOES RIP ACROSS NC, SECURITY OFFICER’S ACT OF KINDNESS AND GENEROSITY – PRICELESS

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April 20, 2011
“I just had to take a moment to let you know about my experience with our company’s Sunstates Security officer this weekend. I was driving with my two young kids from my house to the airport when I heard the warnings on the radio about the tornadoes. I happened to be approaching my office and considering my location I decided it would be best to take shelter at work. When I came inside I was immediately greeted by the Sunstates Security officer and explained to him that the warnings on the radio insisted on people to get off of the road and take shelter as it was a deadly situation. He comforted me and my kids right away, immediately turned on the radio, and contacted his manager to get more information for all of us. I told him that I did not have my cell phone with me and asked to use the phone to call my husband.  I immediately took shelter under the stairwell with my kids.

The officer received multiple phone calls from my husband and each time I peeked out of the stairwell he would give me an update from my husband as well as what the radio was reporting. He was just so caring and concerned about me and my kids it was really comforting to know he was there. After an hour and an half of providing updates we decided it was safe for us to leave, I continued my journey to the airport. Before we left I had promised my kids a snack from the vending machine, I was short a nickel and asked if I could exchange with him five pennies for a nickel, instead the Sunstates officer insisted that I take a quarter from him and that it was not necessary to give him any money back.

I know it may seem like ‘small change’ to some but to me his act of kindness and generosity was priceless. Although I had never planned to celebrate part of my birthday at work, it ended up being a birthday that I will never forget; I will always remember this Sunstates Security officer and the safety he provided to me and my children on a very scary afternoon! ”

See more Sunstates Security client testimonials on our website.

Written by Sunstates Security

April 20th, 2011 at 8:43 pm